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New MacBook Air and MacBook Pro models have serious USB flaw — what to do

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If you've been having trouble with the USB ports on your 13-inch MacBook Pro (2020) and MacBook Air (2020), then y'all're not lonely.

MacRumors reports (via TechRadar) that the newest MacBooks are struggling to piece of work with USB ii.0 accessories, with reports coming from the MacRumors forums, Reddit and Apple Communities. These two models simply have USB-C ports built in (which employ the newer USB three.0 standard), and then anyone who needs to plug in an adapter or USB-C hub to connect other accessories could encounter this problem.

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The problem seems to affect all kinds of USB accessories like headphones, mice and keyboards, both with the peripherals losing their connection not working, and with the MacBook itself experiencing slowdowns and freezes when they're continued.

1 user reports that when this happens, the HDMI connection that goes through their hub to a separate monitor still works, which ways the hubs and accessories are virtually likely not at fault. Software fixes, like resets, swapping accounts and installation accept proved ineffective. Even users who have had their MacBook replaced by Apple tree still find they take the trouble with the new laptops.

Another user says that certain USB hubs can be used every bit a workaround nevertheless. They give the instance of one made by CalDigit which works perfectly, likely due to its internal software which switches any USB 2.0 connection to a virtual USB iii.0 1 before interfacing with the laptop.

One Reddit user who tried to diagnose the problem believes that this is a software issue, stemming from how the newest version of the software, MacOS Catalina, treats devices with older USB connectors.

A software problem would be great news, as Apple could so solve these problems with an update. If the problem is tied to the MacBooks' hardware, it could force Apple to outset an expensive remember programme to replace whichever components are faulty.

Richard is a Tom'south Guide staff writer based in London, covering news, reviews and how-tos for phones, gaming, audio and whatever else people need advice on. Following on from his MA in Magazine Journalism at the University of Sheffield, he's also written for WIRED U.K., The Register and Creative Bloq. When not at work, he'due south likely thinking near how to brew the perfect cup of specialty coffee.

Source: https://www.tomsguide.com/news/new-macbook-air-and-macbook-pro-models-have-serious-usb-flaw-what-to-do

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